Fulfillment & Shipping  Policy

Fulfillment & Shipping Policy

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Effective Date: 6/18/2024

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1. Order Fulfillment

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• Installation Services: Alarm Sound Inc. provides in-person installation services for all security equipment purchased through us.

• Scheduling: Installation appointments will be scheduled upon completion of the purchase process, based on availability and customer preferences.

• Confirmation: Customers will receive confirmation of their installation appointment via an email or phone call.

2. Shipping

• Equipment Delivery: All security equipment purchased will be shipped directly to Alarm Sound Inc.

• Handling: Upon receipt of the equipment, Alarm Sound Inc. will inspect and ensure all items are accounted for and in good condition.

• Customer Notification: Customers will be notified once their equipment has been received and inspected by Alarm Sound Inc.

3. Customer Responsibilities

• Accessibility: Customers must ensure that their premises are accessible to Alarm Sound Inc. technicians at the scheduled installation time.

• Equipment Inspection: Customers are responsible for inspecting the equipment upon delivery and reporting any issues promptly.